Grants the licences to use ECCA Premium® label based on the quality of the application and reports from independent inspectors and test laboratories
Maintains all external contacts, approves inspectors and test laboratories for the labeling scheme and maintains an updated list of them at the ECCA website
Ensures proper training for the inspectors and provides support for the inspections
Performs regular audits at the inspector organisations and audits the inspectors as needed
Develops policies relating to the operations of ECCA Premium® certification scheme
Develops, maintain and update the quality and sustainability specifications required to obtain the ECCA Premium® label
Supervises the implementation of the policies and procedures
Together with the accreditation committee ensures impartiality of the certification activities by identifying risks on an ongoing basis and defining a mechanism to safeguard impartiality
Receives, evaluates and makes decisions on complaints and appeals
Supervises the finances of ECCA Premium® certification scheme